Last Updated on January 18, 2022 by Laura Ritterman
Aritzia is a popular online boutique that offers fashionable wares to customers everywhere. But what happens when an item you purchased isn’t what you thought it would be? We explain the Aritzia return policy in detail for you in this article. Read on to learn more.
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Table of Contents
What Is Aritzia Return Policy?
The manner in which you return items to Aritzia depends on how you purchased them (online or in store).
To return any item to Aritzia you need to make sure the item:
- Was not washed, worn, or damaged
- Has all of the original tags attached
- Has a valid receipt
| Aritzia Return Policy | |
|---|---|
| Return Period | Online: 14 Days (Full Refund), 30 Days (Store Credit) In Store: 10 Days (Full Refund), 21 Days (Store Credit) |
| Return Method | In Store or online |
| Exchange Period | 21 Days |
| Exchange Method | In Store or online |
| Refund Period | Within 7-10 Days |
| Refund Method | Method of Payment |
How To Return Aritzia Products
For online purchases, Aritzia’s return policy is as follows:
If the items were full price:
- Return within 14 days of shipping date for a full refund
- Return within 30 days of shipping date for a refund in merchandise credit (in the form of an eGift card)
If the items were on sale (and the discount was less than 50% off):
- Return within 14 days of shipping date for a refund in merchandise credit (in the form of an eGift card).
- Aritzia does not offer refunds if the items in question were on sale.
Also note that Aritzia does not do exchanges for items purchased online.
For in store purchases, Aritzia’s return policy is as follows:
You can only return or exchange Aritzia merchandise in store to the same store from which they were purchased.
You have a 10 day window from the date of purchase to receive a refund in the way you originally paid for your purchase.
If you miss the 10 day window, you can still return your items within 21 days to receive store credit or to exchange the items.
How Strict Is The Aritzia Return Policy?
The Aritzia return policy is incredibly strict. You must adhere to the above conditions in order to return your items to Aritzia.
Aritzia Exchange Policy
Aritzia has a pretty strict (and somewhat unique) exchange policy. You can only exchange items to Aritzia if you purchased them in person from a store. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase.
Aritzia Refund Policy
The Aritzia Refund policy is similarly strict to the exchange policy. To get a refund you must return your online purchases within 14 days of the shipping date. After this point, you can still return your items up to 30 days after your online purchase, but they will only offer you store credit for the items.
If the items you are returning were on sale when you purchased them, you only have the option of receiving store credit and you must return the items within 14 days of the shipping date.
If you are returning items that you purchased in a store, you much return them to the store you bought them from. You can receive a refund within 10 days but they will only offer the refund in the same payment form with which you made the original purchase.
If you miss the 10 day window you can return the items to the same store within 21 days for a refund in store credit.
See Also: Sephora Return Policy
What Items Cannot Be Returned To Aritzia?
Although the return policy may seem pretty straightforward for purchases made from Aritzia, there are, in fact, several items that cannot be returned no matter when you attempt to do so.
Here are the items that cannot be returned to Artizia and are considered “final sale”:
- The Super Puff Personalized
- Face Masks
- Hosiery
- Body Suits
- Intimates
- Sale items discounted at or above 50%
- Gift cards
See Also: What is Fashion Nova’s return policy
How Long Do Aritzia Refunds Take?
Once your items that you are returning to Aritzia have been received by them it will take 7 to 10 business days for the return to process and your refund to appear. Your refund will always be in the same form as the original payment. This means that purchases made with a gift card will be refunded back onto the gift card after processing.
Can I Return Aritzia Products After Use?
Items cannot be heavily worn or damaged if you wish to return them for a refund. You will only be able to return items that you tried on and found did not fit or did not flatter you. You cannot, for example, return a dress that you wore to an event after you are finished with it.
FAQs
Does Aritzia Have Free Returns?
Yes. Aritzia returns are free within the United States if you are signed into your Aritzia account.
Does Aritzia Accept Returns After 30 Days?
No. After 30 days you can no longer return the items you purchased online from Aritzia. The window is even shorter for items you purchased in store, though. In that instance you only have 21 days to make your return.
Can you return to aritzia without tag?
All of the original tags must be included. A valid receipt must be presented.
In Conclusion
Aritzia is a great online store and the close they sell are very fashionable. Luckily, the return process is straightforward and you can easily return items that you purchased online or in store for a full refund within the allotted time frame.
If you are interested in exchanging items you can only do so with items that were purchased in person from a store within the given 10 day period.
See Also: Shein Return Policy
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